Cookie Policy

Use of cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why.

Essential cookies

Name

Source

Purpose

Expiration
cookie-agreed AXA IM Know if a user has accepted or refused the collection of cookies. 100 days
cookie-agreed-categories AXA IM Categories of cookies accepted by the user. 100 days
professional AXA IM Cookie to display the professional disclaimer. 30 days
warning-banner AXA IM Cookie to avoid displaying the warning banner on every page once it's been closed once. 1 day
ASM feature cookies AXA IM Secure areas of the website 1 year
Kaltura AXA IM Enable videos 1 year

 

Analytics cookies

Analytics Cookies collect data to understand how you (user) interact with our website and particular part of it. These insights allow us both to improve content and to build better features that improve the user's experience.

When a user visits our website for the first time, a unique identifier is randomly generated and stored as a cookie in the user's browser. The information stored in the cookie helps Piano Analytics differentiate between a new user and a returning user and keep track of the number of times each user visits our website, the time users spend on a webpage, search terms used, and how they came to the site (website traffic).

This unique identifier alongside the user’s website traffic is shared with Piano (stored in Europe) and Google Inc with a storage in the USA, a country that is not recognized by data protection authorities as providing an adequate level of protection to personal information. Therefore, appropriate safeguards have been implemented through Standard Contractual Clauses with Google Inc to comply with GDPR and national data protection laws requirements for transfers of data to the USA. A copy of such Clauses are available Google Cloud Standard Contractual Clauses.

This unique identifier alongside the user’s website traffic is shared with Piano and stored in Europe.

Name

Source

Purpose Expiration
_ga google.com Used to distinguish users 2 years
_gid google.com Used to distinguish users 24 hours
  google.com Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id> 1 minute
AMP_TOKEN google.com Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possibilities values indicate opt-out, inflight request or an error retrieving a client ID from AMP Client ID service. 30 seconds to 1 year
_gac_<property-id> google.com Contains campaign related information for the user. I you have linked you Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out.  90 days
gtags.js google.com

These cookies are used to collect information about how visitors use this Site. We use the information to help us improve our site through the collection of anonymized information (e.g. number of visitors to website and where visitors have come to the site from).

1 year

analytics.js google.com These cookies are used to collect information about how visitors use this Site. We use the information to help us improve our site through the collection of anonymized information (e.g. number of visitors to website and where visitors have come to the site from). 1 year
ga.js google.com These cookies are used to collect information about how visitors use this Site. We use the information to help us improve our site through the collection of anonymized information (e.g. number of visitors to website and where visitors have come to the site from). 1 year
_gaexp google.com These cookies are used to collect information about how visitors use this Site. We use the information to help us improve our site through the collection of anonymized information (e.g. number of visitors to website and where visitors have come to the site from). 1 year
_pcid Piano.io Visitor ID 13 months
_pctx Piano.io Piano context storage 13 months
_pprv Piano.io Consent Mode persistence 13 months
pa_user Piano.io Stored user information 13 months

pa_privacy

Piano.io Privacy Mode persistence 13 months

 

Advertising cookies

NameSourcePurposeExpiration
YouTubeYouTubeThese cookies store your unique identify browser and internet device information/ How to block: Click on the ‘’Refuse’’ button at the bottom of the page or delete these cookies through your browser settings1 year
LinkedInLinkedInThese cookies store your unique identify browser and internet device information/ How to block: Click on the ‘’Refuse’’ button at the bottom of the page or delete these cookies through your browser settings1 year
FacebookFacebookThese cookies store your unique identify browser and internet device information/ How to block: Click on the ‘’Refuse’’ button at the bottom of the page or delete these cookies through your browser settings1 year
XXThese cookies store your unique identify browser and internet device information/ How to block: Click on the ‘’Refuse’’ button at the bottom of the page or delete these cookies through your browser settings1 year
IDEdoubleclick.netGoogle also use one or more cookies for advertising that we serve across the web. One of the main advertising cookies on non-Google sites is named ‘IDE‘ and is stored in browsers under the domain doubleclick.net.548 days
SIDCCgoogle.comThis cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.90 days
SSIDgoogle.comThis cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.710 days
NIDgoogle.comMost Google users will have a preferences cookie called ‘NID’ in their browsers. A browser sends this cookie with requests to Google’s sites. The NID cookie contains a unique ID that Google uses to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20) and whether or not you wish to have Google’s SafeSearch filter turned on.
Google uses cookies like NID and SID to help customise adverts on Google properties, such as Google Search.
183 days
ANIDgoogle.comWe also use one or more cookies for advertising that we serve across the web. One of the main advertising cookies on non-Google sites is named ‘IDE‘ and is stored in browsers under the domain doubleclick.net. Another is stored in google.com and is called ANID. We use other cookies with names such as DSID, FLC, AID, TAID and exchange_uid. Other Google properties, such as YouTube, may also use these cookies to show you more relevant adverts.710 days
SAPISIDgoogle.comThis DoubleClick cookie is generally set through the site by advertising partners, and used by them to build a profile of the website visitor's interests and show relevant ads on other sites. This cookie works by uniquely identifying your browser and device.710 days
APISIDgoogle.comThis DoubleClick cookie is generally set through the site by advertising partners, and used by them to build a profile of the website visitor's interests and show relevant ads on other sites. This cookie works by uniquely identifying your browser and device.710 days
HSIDgoogle.comGoogle use cookies called ‘SID’ and ‘HSID’ which contain digitally signed and encrypted records of a user’s Google account ID and most recent sign-in time. The combination of these two cookies allows us to block many types of attack, such as attempts to steal the content of forms that you complete on web pages.710 days
SIDgoogle.comGoogle use cookies called ‘SID’ and ‘HSID’ which contain digitally signed and encrypted records of a user’s Google account ID and most recent sign-in time. The combination of these two cookies allows us to block many types of attack, such as attempts to steal the content of forms that you complete on web pages.
Google uses cookies like NID and SID to help customise adverts on Google properties, such as Google Search.
710 days
SEARCH_SAMESITEgoogle.comSameSite prevents the browser from sending this cookie along with cross-site requests30 days
1P_JARgoogle.comThis cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website.30 days
DSIDdoubleclick.netCookies which are used to link your activity across devices if you’ve previously signed in to your Google Account on another device. We do this to coordinate that the ads you see across devices and measure conversion events. These cookies may be set on the domains google.com/ads, google.com/ads/measurement or googleadservices.com.13 days
__gadsdoubleclick.netSometimes advertising cookies may be set on the domain of the site that you’re visiting. In the case of advertising that we serve across the web, cookies (e.g. cookies named ‘__gads’ or ‘__gac’) may be set on the domain of the site that you’re visiting. Unlike cookies that are set on Google’s own domains, these cookies can’t be read by Google when you’re on a site other than the one on which they were set. They serve purposes such as measuring interactions with the ads on that domain and preventing the same ads from being shown to you too many times.679 days

 

How do I change my cookie settings?

You can change your cookie preferences at any time by clicking on the Manage Cookies button in the footer.  You can then adjust the available sliders to ‘On’ or ‘Off’, then clicking ‘Save Preferences’. You may need to refresh your page for your settings to take effect.

Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit https://www.aboutcookies.org or https://www.allaboutcookies.org.

Find out how to manage cookies on popular browsers:

  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Microsoft Internet Explorer
  • Opera
  • Apple Safari

To find information relating to other browsers, visit the browser developer's website.

To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.